A configuration change in the hosting environment at 09:58 CET caused the API server to respond to requests with HTTP 500 Internal Error. We identified the issue at 10:02 and successfully re-routed traffic at 10:09 to fallback environments.
Clients with persistent TCP sessions against the failing environment may continue to receive HTTP 500 errors. This is likely to self-heal, but to resolve it definitively, force your client to perform a new DNS lookup to api.ongoingsystems.se or initiate a new TCP session with the cached IP.
Posted Nov 27, 2025 - 10:44 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 27, 2025 - 10:13 CET
Update
We are continuing to work on a fix for this issue.
Posted Nov 27, 2025 - 10:09 CET
Identified
We have identified that the API service is down for example affecting automation equipment.